Amazon Case Management and Appeals
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Every minute your Amazon account or listing is down, you lose sales and peace of mind. The good news? We’re experts in turning these nightmares into success stories.
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- Years of Experience
- Manage your Case like a Pro
Account Suspension Appeals
Listing Suspension and ASIN Reinstatement
Policy Dispute Management
Ongoing Case Management
Comprehensive Account Monitoring
Emergency Support and Escalation
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Why Do I Need Amazon Consultant?
Account Suspension Appeals, Listing Suspension and ASIN Reinstatement, Ongoing Case Management and so much more. Learn how our Amazon consultants can help you with your cases and appeals on Amazon
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Services We Offer
Account Suspension Appeals
Service Scope: Includes preparing appeal letters, creating plans of action (POA), and communicating with Amazon on behalf of the seller.
- Basic Account Suspension (Simple Cases)
- Typical Causes: Performance metrics issues (e.g., late shipping, high defect rates).
- Moderate Complexity Cases
- Typical Causes: Product authenticity claims, customer complaints, or minor policy violations.
- High Complexity Cases
- Typical Causes: IP infringement claims, counterfeit accusations, or repeated suspensions.
- Urgent Appeals
- Sellers requiring expedited services for urgent reinstatements.
Listing Suspension and ASIN Reinstatement
Service Scope: Resolving suppressed or deactivated listings due to policy violations, complaints, or incorrect classifications.
- Simple Cases
- Cause: Missing information, category misclassification, or minor violations.
- Moderate Complexity
- Cause: Customer complaints (e.g., quality, safety issues) or non-compliance with Amazon guidelines.
- High Complexity
- Cause: IP claims, counterfeit allegations, or safety/labeling compliance issues.
Policy Dispute Management
Service Scope: Handling disputes related to account policies, intellectual property claims, or unfair actions taken by Amazon.
- Simple Disputes
- Cause: Incorrect flagging of products or minor issues.
- Moderate to Complex Disputes
- Cause: Counterfeit claims, IP disputes, or repeated policy violations.
- Legal Consultation Add-On
- For disputes involving trademarks or legal claims requiring collaboration with attorneys.
Ongoing Case Management
Service Scope: Regular management of ongoing or recurring issues (e.g., dealing with multiple ASIN suspensions, repeated policy violations).
- Monthly Retainer Model
- Includes handling up to a set number of cases per month.
- Per Case Model
- Billed individually for each issue handled.
Comprehensive Account Monitoring
Service Scope: Proactive monitoring of account health metrics, addressing minor issues before they escalate.
Emergency Support and Escalation
Service Scope: Priority handling of urgent appeals or critical suspensions, including escalation to Amazon’s higher-level teams.
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Profit Calculator
Home & Kitchen
- Sheet & Pillowcase Sets
Selling Price | $29.99 |
Product Cost | $8.75 |
Fulfillment Cost | $14.09 |
Profit | $7.15 |
Margin | %26.50 |
ROI per unit | %81.53 |
Clothing, Shoes & Jewelry
- Loafers & Slip-Ons
Selling Price | $36.99 |
Product Cost | $9.70 |
Fulfillment Cost | $17.15 |
Profit | $10.14 |
Margin | %30.45 |
ROI per unit | %105.85 |
Electronics
- Earbud & In-Ear Headphones
Selling Price | $23.99 |
Product Cost | $4.13 |
Fulfillment Cost | $10.22 |
Profit | $9.64 |
Margin | %44.64 |
ROI per unit | %200.42 |
Sports & Outdoors
- Camping Towels
Selling Price | $15.29 |
Product Cost | $3.32 |
Fulfillment Cost | $8.06 |
Profit | $3.91 |
Margin | %28.39 |
ROI per unit | %121.05 |
Pet Supplies
- Dog Waste Bags
Selling Price | $13.74 |
Product Cost | $3.35 |
Fulfillment Cost | $8.85 |
Profit | $1.54 |
Margin | %12.43 |
ROI per unit | %46.81 |
Toys & Games
- Toy Figure Trucks
Selling Price | $35.45 |
Product Cost | $13.82 |
Fulfillment Cost | $17.61 |
Profit | $4.02 |
Margin | %12.59 |
ROI per unit | %28.90 |
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