Amazon Case Management and Appeals

Suspended, Stuck, or Stressed? We’ve Got Your Back!

Every minute your Amazon account or listing is down, you lose sales and peace of mind. The good news? We’re experts in turning these nightmares into success stories.

Don’t panic—partner with us, and we’ll handle it all!

No obligations • Cancel at anytime

Learn More In The Video Below And Sign Up For Free Today
Account Suspension Appeals
Listing Suspension and ASIN Reinstatement
Policy Dispute Management
Ongoing Case Management
Comprehensive Account Monitoring
Emergency Support and Escalation

Our References

We are trusted by companies:

Some of our videos

Why Do I Need Amazon Consultant?

 

Account Suspension Appeals, Listing Suspension and ASIN Reinstatement, Ongoing Case Management and so much more. Learn how our Amazon consultants can help you with your cases and appeals on Amazon

 

Let Me Show You How We Help…

Services We Offer

Account Suspension Appeals

Service Scope: Includes preparing appeal letters, creating plans of action (POA), and communicating with Amazon on behalf of the seller.

  • Basic Account Suspension (Simple Cases)
    • Typical Causes: Performance metrics issues (e.g., late shipping, high defect rates).
  • Moderate Complexity Cases
    • Typical Causes: Product authenticity claims, customer complaints, or minor policy violations.
  • High Complexity Cases
    • Typical Causes: IP infringement claims, counterfeit accusations, or repeated suspensions.
  • Urgent Appeals
    • Sellers requiring expedited services for urgent reinstatements.

Listing Suspension and ASIN Reinstatement

Service Scope: Resolving suppressed or deactivated listings due to policy violations, complaints, or incorrect classifications.

  • Simple Cases
    • Cause: Missing information, category misclassification, or minor violations.
  • Moderate Complexity
    • Cause: Customer complaints (e.g., quality, safety issues) or non-compliance with Amazon guidelines.
  • High Complexity
    • Cause: IP claims, counterfeit allegations, or safety/labeling compliance issues.

Policy Dispute Management

Service Scope: Handling disputes related to account policies, intellectual property claims, or unfair actions taken by Amazon.

  • Simple Disputes
    • Cause: Incorrect flagging of products or minor issues.
  • Moderate to Complex Disputes
    • Cause: Counterfeit claims, IP disputes, or repeated policy violations.
  • Legal Consultation Add-On
    • For disputes involving trademarks or legal claims requiring collaboration with attorneys.

Ongoing Case Management

Service Scope: Regular management of ongoing or recurring issues (e.g., dealing with multiple ASIN suspensions, repeated policy violations).

  • Monthly Retainer Model
    • Includes handling up to a set number of cases per month.
  • Per Case Model
    • Billed individually for each issue handled.

Comprehensive Account Monitoring

Service Scope: Proactive monitoring of account health metrics, addressing minor issues before they escalate.

Emergency Support and Escalation

Service Scope: Priority handling of urgent appeals or critical suspensions, including escalation to Amazon’s higher-level teams.

The first step to increasing your SMB’s Amazon sales is getting a FREE proposal.

One of our experts will be in touch within 24 hours!

Profit Calculator

Home & Kitchen

Selling Price

$29.99

Product Cost

$8.75

Fulfillment Cost

$14.09

Profit

$7.15

Margin

%26.50

ROI per unit

%81.53

Clothing, Shoes & Jewelry

Selling Price

$36.99

Product Cost

$9.70

Fulfillment Cost

$17.15

Profit

$10.14

Margin

%30.45

ROI per unit

%105.85

Electronics

Selling Price

$23.99

Product Cost

$4.13

Fulfillment Cost

$10.22

Profit

$9.64

Margin

%44.64

ROI per unit

%200.42

Sports & Outdoors

Selling Price

$15.29

Product Cost

$3.32

Fulfillment Cost

$8.06

Profit

$3.91

Margin

%28.39

ROI per unit

%121.05

Pet Supplies

Selling Price

$13.74

Product Cost

$3.35

Fulfillment Cost

$8.85

Profit

$1.54

Margin

%12.43

ROI per unit

%46.81

Toys & Games

Selling Price

$35.45

Product Cost

$13.82

Fulfillment Cost

$17.61

Profit

$4.02

Margin

%12.59

ROI per unit

%28.90

Selem Gives You Everything You Need To Market, Sell And Deliver Your Products on Amazon…

Learn how to start your 6-figure eCommerce Journey 

Selem Consulting’s Other Services

Amazon Consulting

Start your Amazon business today with our help

Fulfillment & Warehouse

We prep and fulfill your products for you

Salesforce Course

Become Salesforce Admin & Developer to Earn $100,000+

Salesforce Implementation

We implement Salesforce to your company's CRM tool to join biggest companies league.